SUPPORT

With proactive monitoring and expert support we'll keep your IT distraction-free.

24x7x365 IT SUPPORT

We offer round-the-clock, UK-based support which is all handled by our in-house IT team; guaranteeing you high quality IT services at all hours - at no extra charge.

And you needn’t dread calling the service desk because our expert support team speak Plain English. In fact the chances are they will speak your language; Portuguese, Polish, Hungarian or Hebrew … but never techy.

ONSITE RESPONSE

Although we fully expect to resolve most issues remotely, our field engineers are ready to get your business back up and running ASAP. If we can’t help on the phone, we’ll come to your site.

MANAGED IT SERVICES

An alternative to the common break/fix model which leaves you with the responsibility of maintaining IT services across your business. Our managed IT service means we  take responsibility for your networks, manage third party suppliers and continuously monitor systems and hardware. By trusting us to manage your IT, you get consistent costs plus more resource to focus on making your business a success. However your businesses needs to be supported, our managed services are all-inclusive and offer high quality maintenance support.

PROACTIVE MONITORING

Our cutting-edge set of tools enable us to take a proactive approach to monitoring your IT infrastructure. You can operate without interruption while we patch up potential issues - before it affects your business and even before you notice it. In the event something does go wrong we don’t just want to meet break/fix requirements, we want to get to the root of the problem and solve it for the long term.

BACKUP & DISASTER RECOVERY

From customer information to company financials, a data breach or leak could be devastating. That’s why we offer backups on-site or in the cloud. Should disaster strike, we work 24x7 to restore your systems in as little time as possible. Even if your power goes down, we ensure your business continues to run.

CYBER SECURITY

With cyber-attacks impacting businesses of all sizes and costing British industry billions each year, cyber security is a top priority for many organisations. Cardonet’s strong and secure security solutions, protect your reputation as well as your bank balance.

COMPLETE THE FORM BELOW IF YOU'D LIKE TO DISCUSS YOUR IT SUPPORT NEEDS